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It is our goal and main objective to satisfy each and every customer 100% of the time. We strive to go the extra mile and make your visit to our restaurants magical and memorable. We have gone the extra step to make our lobbies and playlands exciting and inviting. It is important to us that we make you say “i’m lovin it” each time you visit one of our restaurants.

If we have succeeded in doing this, please let us know so that we may celebrate these achievements with our managers and crew members. It’s very important to them to hear how they’ve made a difference in a customer’s life.

If we have failed to meet your expectations it is extremely important that we hear from you. We know that it’s very frustrating to receive less than exceptional service. It’s very important to us to determine what went wrong, why it went wrong, and how we can fix it to ensure that in no way this ever occurs again. This type of feedback helps us grow our restaurant teams to a stronger level and enables us to provide you, the customer, with the best service possible.

In any case, we value your time and sincerely appreciate you taking the time to provide us with feedback. Thank you!